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Frequently Asked Questions
What is your shipping policy?
- If you live locally (Cork City or suburbs), please select the COLLECT LOCALLY option at checkout. I'll be in touch to organise delivery.
- I ship fine art prints worldwide for €17.
- I ship small paintings worldwide for €30.
- I ship large paintings worldwide for €100.
- Currently, delivery to the UK takes about 1 week, longer at Christmas. There may be customs charges, which are outside of my control.
- All shipping is by tracking number.
What about packaging?
Both limited edition and prints on canvas are rolled inside sturdy cardboard tubes. Original paintings are wrapped in bubblewrap inside cardboard boxes. I recycle packaging material whenever possible.
Do you do framing?
FINE ART PRINTS: I do not offer a framing service for fine art prints. My fine art prints are archival and need to be framed behind glass, which is too difficult for me to ship. Your local framer will be able to frame them for you. I recommend non-reflective 'art glass' if available. Prints will have a margin and please do not order frames until you receive your print. I recommend that you store the print inside its packaging until you bring it to your framer.
PRINTS ON CANVAS: Prints on canvas are delivered rolled in cardboard tubes. Your framer can insert stretcher bars and these do not require framing.
PAINTINGS: Paintings are sold unframed unless indicated. I use a local framer and can organise framing (with a white, painted, wooden frame) if you wish. You can select this option when purchasing. Please allow up to 2 weeks for framing and longer at busy times such as Christmas. All paintings are ready to hang, whether framed or unframed.
Can I pay for a painting in installments?
Yes, I'm happy to organise this for you. Please email me at info@eadaoinglynn.com with the details of the painting you wish to purchase. I'll reserve the painting with a deposit, marking it 'sold' on my website. You can pay the balance in installments by bank transfer.
What if I'm buying a gift?
If you wish to gift art but can't choose, why not consider an e-gift voucher? You'll receive an email with a unique code for the value of the voucher you purchased for you to print or email to the recipient. My e-gift vouchers never expire and can be used towards the purchase of any fine art print or original painting on my website.
Why are there so few paintings for sale?
It takes me many months to complete a new collection of paintings. I release new work to my mailing list to preview and purchase in advance of a general release to my website. Most paintings sell from this preview. If you wish to get early access to new paintings, please join my mailing list. Sometimes paintings are unavailable for purchase because they are on exhibition elsewhere. I update AVAILABLE PAINTINGS regularly when paintings become available for purchase.
Do you take commissions?
As my paintings are abstract and I spend many months building up layers of different colours, they are almost impossible for me to replicate. However, if you wish to commission a bespoke size painting, please email me to discuss.
What is your Policy on Returns/Exchanges/Refunds?
I want to ensure that you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact me and include your order number and a brief description of what’s going on. I will contact you to see how I can help.
If a painting or print needs to be returned, the cost of shipping is at your cost. Please re-pack carefully in the same packaging and post to me by registered post..
There’s a 15% restocking fee that is applied for any order cancelled or exchanged.
How can I keep up with your new work?
I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my mailing list
You can also follow me on my social media pages as I regular post about new work.
Instagram: https://www.instagram.com/eadaoinglynn/
Facebook: https://www.facebook.com/eadaoinglynnart/
